Cancel your membership.
Cancellations: If you have reached the minimum term of your Club membership you may give Valid Notice to cancel your membership. Please complete the below form or send an email to info@thebasementldn.com to provide Valid Notice.
Upon the expiry of your minimum term, there will be one final full membership fee that falls due after Valid Notice to cancel is received. The final full month of membership fee will be charged on your monthly billing date that falls once Valid Notice to cancel is received, covering one full month of usage (as set out in our Terms & Conditions). A TBLDN team member will respond to a Valid Notice (usually no later than 72 hours from receipt) to confirm receipt of your notice, your final billing date and final use of gym date.
Let’s not be too hasty! Did you know that you can freeze your membership for up to three months (in every 12 month membership period)? If you’re looking to pause your membership temporarily, let us know and we will freeze your membership instead!
If you’re pretty set on leaving us, please kindly complete the Cancellation Form below.
